Privacy Policy and Legal Notice
General Information
This Privacy Policy and Legal Notice regulates the use of the website SophiaHelps.com (hereinafter, "the Website"), owned by MOBILE INNOVATIONS, SOCIEDAD LIMITADA, with Tax ID B85844025 and registered office at Calle Mariano Benlliure 49, 28850 Torrejon de Ardoz, Madrid, Spain (hereinafter, "the Company"). The Company is registered in the Madrid Commercial Registry, Volume: 27155, Book: 0, Folio: 140, Section 8, Sheet: M-489206, Registration 1. For any inquiries or proposals, please contact us at the email address: [email protected]
Purpose and Acceptance
The Website offers an Artificial Intelligence chatbot for therapy and parenting called Sophia. It is important to note that Sophia is an artificial intelligence assistant designed to offer support and conversation. It does not replace a professional psychologist. If you need professional help, please seek a qualified therapist. Access to and use of the Website implies express acceptance without reservations of all the terms of this Privacy Policy and Legal Notice, having the same validity and effectiveness as any contract concluded in writing and signed.
Personal Data Protection
In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), and the Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, we inform you that:
a) The personal data collected through the Website are: name, age and email.
b) The purpose of processing this data is to provide the Artificial Intelligence chatbot service for therapy and parenting.
c) The legal basis for processing your data is the consent you grant when registering on the Website.
d) The personal data provided will be kept for as long as the contractual relationship is maintained, or for the time necessary to comply with legal obligations.
e) Data will not be transferred to third parties, except legal obligation.
f) You have the right to obtain confirmation as to whether we are processing your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary, as well as other rights, as explained in the additional information.
g) You can exercise your rights by writing to the Company's postal address or to the email [email protected], attaching a copy of your ID.
Intellectual and Industrial Property
All contents of the Website, including but not limited to texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as its graphic design and source codes, are intellectual property of the Company or third parties, without any of the exploitation rights recognized by current legislation on intellectual property being understood as assigned to the user.
Links
The establishment of a hyperlink does not imply in any case the existence of relations between the Company and the owner of the website in which it is established, nor the acceptance and approval by the Company of its contents or services.
Modifications
The Company reserves the right to make any modifications it deems appropriate, without prior notice, to the content of its Website. This applies to the contents of the Website, its terms of use, or the general contracting conditions. Such modifications may be made through its Website by any admissible means in law and shall be binding during the time they are published on the Website and until they are validly modified by subsequent ones.
Applicable Law and Jurisdiction
The relationship between the Company and the user will be governed by current Spanish regulations. All disputes and claims arising from this legal notice will be resolved by the Spanish courts and tribunals.
Minors
The use of Sophia is restricted to minors. The Company is not responsible for the veracity and accuracy of the data filled in by the user and therefore cannot verify their real age. For this reason, we remind parents and legal guardians of the importance of protecting minors' data on the Internet, as they are solely responsible for controlling and assisting minors in navigating and using this website.
Artificial Intelligence Law
In compliance with the European Artificial Intelligence Act (AIA), we inform you that:
a) Sophia is an Artificial Intelligence (AI) system designed to provide support and conversation on therapy and parenting topics.
b) According to the classification established by the AIA, Sophia is not considered a high-risk AI system. However, we are committed to following the best practices and recommendations established in the AIA for AI systems not classified as high-risk.
c) We guarantee transparency in the use of AI: Sophia is an AI assistant and this is clearly communicated to all users before starting any interaction.
d) We are committed to maintaining a high level of accuracy, robustness, and cybersecurity in Sophia's operation.
e) We maintain a post-marketing monitoring system to identify and mitigate any unforeseen risks that may arise from the use of Sophia.
f) We reiterate that Sophia does not replace a mental health professional. If you need professional help, please seek a qualified therapist.
g) We are committed to updating our practices and policies as the implementation of the AIA progresses and more specific standards are established for AI systems like Sophia.
Date of last update: 09-11-2024